This Privacy Policy explains how Cazeus Casino ("Cazeus", "we", "us", "our") collects, uses, stores, and protects the personal data of users who access or use our website located at cazeus.digital (the "Site"). This policy applies to all players registered with Cazeus Casino and visitors to the Site.

We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Cazeus Casino operates the online gaming platform available at cazeus.digital. For data protection purposes, Cazeus Casino is the data controller responsible for your personal data. If you have questions about this policy or how we handle your data, contact us via the support channels listed on the Site.

2. What Data We Collect

We collect personal data from you in several ways when you use the Site:

Account Registration

When you register an account, we collect your full name, date of birth, email address, postal address, phone number, username, and password. This information is required to create and manage your account.

Identity Verification (KYC)

To comply with legal requirements, we collect identity documents including a government-issued photo ID (passport or driving licence) and proof of address (utility bill or bank statement). In some cases, we may also request source of funds documentation.

Payment Information

When you make a deposit or withdrawal, we collect payment details including card numbers (stored in truncated form only), e-wallet account identifiers, and bank account details as required. We do not store full card numbers on our servers.

Technical Data

We automatically collect technical information when you visit the Site, including your IP address, browser type and version, time zone setting, operating system, device type, and pages visited. This data is used for security monitoring and to improve the Site.

Communications

If you contact our support team, we retain records of that correspondence including the content of messages and any attachments you send.

3. How We Use Your Data

We use your personal data for the following purposes:

• To create, verify, and manage your casino account
• To process deposits, withdrawals, and transactions
• To comply with legal obligations including anti-money laundering (AML) and responsible gambling regulations
• To verify your identity and age in accordance with KYC requirements
• To detect, prevent, and investigate fraud, cheating, and other prohibited activities
• To send you account-related communications including transaction confirmations and security alerts
• To send you marketing communications where you have given consent (you may opt out at any time)
• To improve our services and carry out internal analysis

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

• Contract: Processing necessary to perform our contract with you (account management, payments)
• Legal obligation: Processing required to comply with laws including AML, responsible gambling, and tax regulations
• Legitimate interests: Fraud prevention, security monitoring, and improving our services
• Consent: Marketing communications (you can withdraw consent at any time)

5. How Long We Keep Your Data

We retain your personal data for as long as your account is active. After account closure, we retain data for a minimum of five years to comply with AML and tax obligations. Some data may be retained longer where required by applicable law or for the resolution of disputes.

6. Who We Share Your Data With

We do not sell your personal data to third parties. We may share data with:

• Payment processors and banks to facilitate transactions
• Identity verification and KYC service providers
• Fraud prevention and AML compliance services
• Regulatory authorities when required by law
• IT service providers who host or maintain our systems (under strict data processing agreements)

All third-party processors are contractually required to handle your data in accordance with UK GDPR.

7. International Data Transfers

Where your data is transferred outside the UK, we ensure appropriate safeguards are in place including Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO).

8. Cookies

The Site uses cookies and similar tracking technologies. Essential cookies are required for the Site to function and cannot be disabled. Analytics and marketing cookies are only placed with your consent. You can manage cookie preferences through the consent tool displayed on your first visit, or through your browser settings.

9. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data where no legal obligation to retain it exists
• Restriction: Request that we restrict processing of your data in certain circumstances
• Data portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw consent for marketing at any time

To exercise any of these rights, contact us through the support channels on the Site. We will respond within one month of receiving your request.

10. Data Security

We implement technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These include 256-bit SSL encryption, restricted access controls, and regular security reviews. No system is completely secure, but we take all reasonable steps to protect your information.

11. Responsible Gambling and Data

Where you set responsible gambling limits or apply for self-exclusion, this information is stored securely and acted upon promptly. Self-exclusion records are retained for the duration of the exclusion period and for a minimum of five years following its end.

12. Complaints

If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO). You can contact the ICO at ico.org.uk or by calling 0303 123 1113.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. If changes are significant, we will notify you by email or via an in-account notification. Continued use of the Site after changes constitutes acceptance of the revised policy.

14. Contact

For any questions about this Privacy Policy or how we handle your data, contact our support team via live chat or email at [email protected].