Terms & Conditions
Last Updated: January 2025
These Terms and Conditions ("Terms") govern your use of the Cazeus Casino website at cazeus.digital and all services provided through it. By registering an account or using any part of the Site, you confirm that you have read, understood, and agree to these Terms. If you do not agree, do not use the Site.
1. Eligibility
You must be at least 18 years of age to register and play at Cazeus Casino. It is your responsibility to ensure that online gambling is legal in your jurisdiction before registering. We reserve the right to request proof of age at any point and to suspend accounts pending age verification.
Players who are registered with GamStop, the UK's national self-exclusion scheme, are not permitted to register or play at Cazeus. Circumventing self-exclusion restrictions is a breach of these Terms and will result in immediate account closure and forfeiture of any outstanding balances.
2. Account Registration
Each player may hold one account only. Creating multiple accounts constitutes a breach of these Terms. Any winnings generated through duplicate accounts will be voided and the accounts closed.
You must provide accurate, current, and complete information during registration. It is your responsibility to keep your account details up to date. Providing false information will result in account suspension and forfeiture of balances.
You are responsible for maintaining the confidentiality of your login credentials. Cazeus will not be liable for any losses resulting from unauthorised access to your account caused by your failure to keep credentials secure. Notify us immediately if you suspect unauthorised access.
3. Identity Verification (KYC)
We are required by law to verify the identity of all players. You will be asked to provide proof of identity (government-issued photo ID) and proof of address (utility bill or bank statement dated within the last three months) before any withdrawal is processed.
We may request additional documentation including proof of payment method and source of funds at any stage. Failure to provide requested documentation within the specified timeframe may result in account restriction or closure. Unverified accounts cannot process withdrawals.
4. Deposits and Withdrawals
The minimum deposit at Cazeus Casino is £10. All deposits are processed in GBP. Deposits are credited to your account immediately in most cases, subject to payment provider processing times.
The minimum withdrawal is £20. Withdrawal requests are reviewed within 24 hours. E-wallet withdrawals are typically processed within 24 hours of approval. Bank transfer withdrawals take 3 to 5 business days. Cazeus does not apply withdrawal fees, though your payment provider may.
Withdrawals are only processed to verified payment methods that have been used to deposit. We reserve the right to request additional verification before processing large withdrawals.
5. Bonus Terms
5.1 Welcome Bonus
The welcome bonus is available to new players making their first deposit. A 100% match bonus of up to £200 plus 50 free spins is credited upon qualifying deposit. The minimum qualifying deposit is £10.
The bonus and any winnings from the bonus are subject to a 35x wagering requirement before withdrawal. Free spin winnings carry a 40x wagering requirement. The maximum bet permitted while a bonus is active is £5 per spin or round. Exceeding this limit may result in bonus forfeiture.
The welcome bonus must be claimed within 14 days of registration. Bonus funds expire 30 days after activation. Any unused bonus funds remaining after expiry will be removed from the account.
5.2 Ongoing Promotions
All promotions are subject to individual promotion-specific terms. General bonus rules apply where no specific terms override them. Cazeus reserves the right to modify, suspend, or withdraw any promotion at any time with notice where practicable.
5.3 Bonus Abuse
Abusing the bonus system, including but not limited to using multiple accounts, coordinating play with other players to meet wagering requirements, or exploiting technical errors, will result in bonus forfeiture and may lead to account closure. Cazeus uses risk monitoring systems to identify bonus abuse.
6. Games and Fair Play
All games available at Cazeus Casino are provided by licensed third-party software suppliers and use certified Random Number Generators (RNG). Return-to-player (RTP) percentages are provided by the game supplier and are published where available.
We reserve the right to void bets or winnings where a game is found to have a technical fault, is played incorrectly, or where fraud is suspected. In the event of a dispute about a game outcome, the result recorded in our system is considered final unless an error can be demonstrated.
7. Prohibited Activities
The following activities are strictly prohibited and will result in immediate account closure and forfeiture of any balances:
- Creating multiple accounts or playing on behalf of another person
- Using software, bots, or automated systems to gain an unfair advantage
- Colluding with other players in table games or poker
- Attempting to exploit technical errors or game glitches
- Fraud, money laundering, or use of stolen payment methods
- Providing false identity information
- Playing while registered with GamStop
8. Responsible Gambling
Cazeus Casino takes responsible gambling obligations seriously. Tools available to all players include deposit limits, loss limits, session time limits, and reality checks. These can be set or amended through the account settings section.
Increases to responsible gambling limits take 24 hours to take effect. Reductions take effect immediately. Self-exclusion requests are processed within 24 hours of receipt and cannot be reversed before the exclusion period ends.
UK players can register with GamStop at gamstop.co.uk to self-exclude from all UK-licensed operators. Contact GamCare on 0808 8020 133 (free, 24/7) or visit begambleaware.org for independent support.
9. Account Closure
You may close your account at any time by contacting support. Upon closure, any pending withdrawals that have been approved will be processed. Bonus funds that have not met wagering requirements will be forfeited on account closure.
We reserve the right to close accounts that breach these Terms, are inactive for an extended period, or where we are required to do so by regulatory obligation.
10. Limitation of Liability
Cazeus Casino provides the Site and its services on an "as is" basis. We do not guarantee uninterrupted access to the Site. We are not liable for losses arising from technical failures, network interruptions, or circumstances beyond our reasonable control.
Our total liability to you in connection with any single event or series of connected events shall not exceed the amount deposited by you in the 12 months preceding the event giving rise to the claim.
11. Governing Law and Disputes
These Terms are governed by the laws of the jurisdiction in which Cazeus Casino is incorporated. Any disputes arising from your use of the Site should be raised with our support team in the first instance. If a dispute cannot be resolved through our internal complaints process, you may refer it to the relevant regulatory authority or an approved alternative dispute resolution service.
12. Changes to These Terms
We may update these Terms from time to time. Updated Terms will be published on this page with a revised effective date. If changes are material, we will notify you by email or in-account notification. Continued use of the Site after the effective date of updated Terms constitutes acceptance.
13. Contact
For questions about these Terms, contact our support team via live chat available on the Site or by email at [email protected].